OGVHOST LIMITED Refund Policy
By using our services, you agree to our refund policy as outlined below.
Policy Content
Payment for services covers the entire service period with OGVHOST LIMITED and is subject to this policy. Unless your service is terminated, OGVHOST LIMITED will automatically remove your service after your payment cycle expires, and this process is irreversible.
Unless otherwise negotiated and agreed upon in writing between you and us, installation fees and recurring payment fees for the services you choose should be paid together as initial charges at the time of online ordering. All setup/installation fees and special configuration fees are non-refundable. Service fees need to be paid in advance, and in the absence of timely payment for service fees, your service may be temporarily suspended or deleted.
At registration, you must select a payment method, and OGVHOST LIMITED reserves the right to enter into agreements with third parties to process all payment requests. Such third parties may impose additional terms and conditions to manage payment processing. If you fail to pay the service fees due in a timely manner, OGVHOST LIMITED reserves the right to charge a certain late fee within the legal limits.
You agree to pay any taxes incurred as a result of using this service, including income tax, value-added tax, or sales tax. OGVHOST LIMITED is not responsible for any fees incurred by you through the use of this service, including bank checks, credit cards, insufficient funds, and any fees incurred between you and your financial institution. OGVHOST LIMITED shall receive full payment, and if any additional charges arise due to taxes, exchange rate differences, bank charges, transfer fees, etc., you are responsible for covering those costs.
You also agree to pay any attorney's fees, collection fees, and other charges incurred by OGVHOST LIMITED. Additionally, OGVHOST LIMITED will not refund any installation fees, special configuration fees, or remaining prepaid fees.
Once OGVHOST LIMITED begins providing services, we will no longer entertain any refund requests, and refunds will not be issued for purchasing the wrong region.
Coupons and promo codes - OGVHOST LIMITED may offer coupons and promo codes, which may only apply to first-time customers. Therefore, these discounts may not be applicable if you have already subscribed to OGVHOST LIMITED services. These coupons and promo codes may not apply when you upgrade your product. Any accounts attempting to abuse coupons and promo codes may be suspended or deleted.
