OGVHOST LIMITED Privacy Policy
To facilitate your login, use of related services, and provide you with a more personalized user experience and services, we may collect and use your relevant information when you use our services. We hope to explain to you through this privacy statement how we collect, use, store, and disclose your information when using OGVHOST LIMITED and services (referred to as "the Services"), as well as how we provide you with access, updates, controls, and protection for this information. This privacy statement is closely related to the OGVHOST LIMITED services you use, so we hope you read it carefully.
By using our services, you signify that you have agreed to our collection, use, storage, and disclosure of your relevant information in accordance with this privacy statement, as well as the controls and protections we provide to you.
1. Scope of Application 1.1 This privacy policy applies to all services provided by OGVHOST LIMITED. 1.2 For services provided to you by third parties through OGVHOST LIMITED, such as service providers offering services through OGVHOST LIMITED, agreements regarding personal information and privacy between you and the third party shall apply. 1.3 The term "information" in this privacy statement specifically refers to the information collected as described in Section 2 and does not apply to the data you store in OGVHOST LIMITED systems.
2. Scope of Information Collection 2.1 To complete necessary activities such as OGVHOST LIMITED account registration, management, real-name authentication, etc., you are required to submit true, legal, and valid information, including but not limited to your name, email address, QQ number, contact number, address, bank account information, business registration information, etc. 2.2 To provide continuous services and ensure service quality, during your use of the Services, we will record and store information related to your login and use of the Services, including but not limited to IP address, browser type, language used, date and time of access, software and hardware feature information, user identifiers, and web browsing history. 2.3 If you need to use optional OGVHOST LIMITED features or services such as website filing, the cloud marketplace, you should also provide the necessary information required for using such features or services, such as contact person, contact information, ID card photos, etc. 2.4 If you need to apply online for offline delivery or product testing, it is necessary for the performance of the contract that you provide necessary information such as contact person, contact information, address, etc. 2.5 If you need to upgrade your membership level or enter the cloud marketplace, it is necessary for the performance of the contract that you provide necessary information such as contact person, contact information, etc.
3. How Information Is Collected 3.1 We collect your information through means such as your active submission and by generating corresponding records during your use of our services. 3.2 We may collect and use your information through cookies and other related technologies. Specific purposes of using cookies include: 3.2.1 Remembering your identity, for example, cookies help us identify you as our registered user; 3.2.2 Analyzing how you use our services to provide you with more thoughtful personalized services, including exclusive customer service, recommendations, and other services; 3.3 You can refuse or manage cookies through your browser settings. However, please note that if you disable cookies, you may not be able to enjoy the best service experience, and the availability of certain features may be affected. 3.4 Information recorded by OGVHOST LIMITED cookies will be subject to this privacy statement.
4. Use of Information 4.1 In order to provide you with better, more convenient, and secure services, and in compliance with relevant laws and regulations, we may use the information we collect for the following purposes: 4.1.1 Providing services to you; 4.1.2 Meeting your personalized requirements, such as language settings, location settings, personalized help services and guidance, or responding to you and other users in other aspects; 4.1.3 Service optimization and development. For example, we will optimize our services based on the information generated when OGVHOST LIMITED responds to your requests; 4.1.4 Protecting OGVHOST LIMITED, OGVHOST LIMITED users, and OGVHOST LIMITED's partners. For example, we will use your information for identity verification, security precautions, complaint handling, dispute resolution, fraud monitoring, etc. For example, when you use security features or similar services, we will detect malicious programs or viruses and identify fraudulent information for you; 4.1.5 Providing you with more relevant services. For example, providing you with similar functions or services that you may be interested in; 4.1.6 Inviting you to participate in surveys related to our products and services; 4.1.7 Other scenarios where it may be necessary to use collected information. If the use of information is not reasonably related to the initial scenario, we will re-obtain your consent before using the information;
5. Information Disclosure Without your consent, we will not share your information with any unrelated third parties, except for the following situations: 5.1 We may share your information with our affiliated companies, third-party service providers, contractors, and agents for the following purposes only: 5.1.1 To provide the functions or services corresponding to the information collection scope in "2. Scope of Information Collection" and for the purposes described in "4. Use of Information"; 5.1.2 To fulfill our obligations and exercise our rights in the Service Terms or this statement; 5.2 As our business continues to grow, we and our affiliated companies may engage in mergers, acquisitions, asset transfers, or similar transactions, and your information may be transferred as part of such transactions. We will comply with the requirements of relevant laws and regulations, notify you before the transfer, ensure the confidentiality of the information during the transfer, and continue to fulfill the corresponding responsibilities and obligations after the change. 5.3 We may also disclose your information for the following reasons: 5.3.1 To comply with applicable laws and regulations; 5.3.2 To comply with the provisions of court judgments, rulings, or other legal procedures; 5.3.3 To comply with the requirements of relevant government agencies or other competent authorities; 5.3.4 When we have reason to believe that it is necessary to comply with applicable laws and regulations; 5.3.5 To fulfill the necessary purposes such as enforcing relevant service agreements or this privacy statement, maintaining the public interest, handling complaints/disputes, protecting the personal and property safety or legitimate rights and interests of our customers, us or our affiliated companies, other users, or employees; 5.3.6 In situations authorized by you legally; If we disclose your information for the above reasons, we will promptly inform you in accordance with relevant laws and regulations on the basis of compliance with the relevant regulations and this statement.
6. Information Storage 6.1 Information about you collected by OGVHOST LIMITED is stored on servers located in the EEA. 6.2 Generally, we retain your information only during the period when we provide you with services, and the retention period will not exceed the time required to meet the relevant usage purposes. However, in the following situations and for the purposes related to the following situations, we may need to retain your information or part of it for a longer period: 6.2.1 To comply with applicable laws and regulations; 6.2.2 To comply with the provisions of court judgments, rulings, or other legal procedures; 6.2.3 To comply with the requirements of relevant government agencies or other competent authorities; 6.2.4 When we have reason to believe that it is necessary to comply with applicable laws and regulations; 6.2.5 For the purposes of enforcing relevant service agreements or this privacy statement, maintaining the public interest, handling complaints/disputes, protecting the personal and property safety or legitimate rights and interests of our customers, us or our affiliated companies, other users, or employees.
7. Information Security 7.1 If you have other OGVHOST LIMITED accounts, in specific scenarios, your OGVHOST LIMITED account's personal information may be associated with other accounts you have with OGVHOST LIMITED. For example, you may register an OGVHOST LIMITED account using your www.OGVHOST.com account. 7.2 We make every effort to safeguard information security and prevent information from being lost, improperly used, unauthorized access, or disclosure. 7.2.1 We use various security technologies to protect information. For example, we prevent information leakage, damage, and loss through security measures such as multiple server backups and password encryption; 7.2.2 We establish strict management systems and processes to ensure information security. For example, we strictly limit the range of personnel who can access information and require them to comply with confidentiality obligations; 7.2.3 We attach great importance to information security compliance work and fully protect your information security with advanced industry solutions; However, please understand that even with the best security measures, it is not always possible to guarantee 100% information security in the internet environment due to technical limitations and various malicious means. You need to understand that the system and communication network you use to access our services may have problems beyond our control. 7.3 In the event of a personal information breach or other security incident, we will initiate an emergency plan, block the expansion of the security incident, and report it in accordance with relevant laws and regulations, such as the "National Network Security Incident Emergency Plan." We will also inform you of relevant circumstances through email, push notifications, announcements, etc., and provide you with security advice. 7.4 To better protect your information security, we also hope you can enhance your awareness of self-protection. We are only responsible for information leaks directly caused by OGVHOST LIMITED within the scope of control by OGVHOST LIMITED. Therefore, please keep your account and password information safe and avoid the disclosure of your personal information to any third party unless you deem it necessary under certain circumstances.
8. Access and Control 8.1 You can access, modify, and delete your relevant information during your use of our services. The way you access, modify, and delete information will depend on the specific service you use. 8.2 If you find that we collect and use your information in violation of relevant laws and regulations or the agreement between both parties, you can request us to delete it. If you find errors in the information we collect and store and cannot correct it on your own, you can also request us to correct it. 8.3 When accessing, modifying, and deleting relevant information, we may ask you for identity verification to ensure the security of your account. Please understand that due to technical limitations and legal and regulatory requirements, some of your requests may not be responded to. 8.4 Due to legal and regulatory requirements, information may not be accessed, modified, or deleted in part. 8.5 You can choose to revoke your consent to the processing of your information for certain non-essential functions or services and choose to cancel your OGVHOST LIMITED account by contacting customer service.
